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Commanders settle with Maryland authorities over ticket refunds

The Washington Commanders have reached a settlement with Maryland authorities to return security deposits paid by hundreds of season ticket holders to purchase premium seats and luxury suites — money the team held on to, in some cases, for years.

A news release from the office of Maryland Attorney General Brian Frosh said the Commanders have agreed to refund the security deposits within 30 days, and will also pay a $250,000 civil penalty.



The settlement from Frosh’s office said the team held on to fans’ money — even after the contracts expired — unless fans made a request in writing to have their deposit returned to them. His office said the practice amounted to deceiving consumers.

“For many years, the Commanders kept money that was not theirs. It belongs to their customers,” Frosh said in a statement. “Today’s settlement will require the team to return the monies owed to consumers. The Commanders will pay a penalty, and they will be enjoined from engaging in similar practices in the future.”

The Commanders, which denied wrongdoing, said it is currently “under-taking a large-scale effort” to send notices to more than 1,800 account holders. The team said it has already returned “tens of thousands of dollars of deposits” to ticket-holders.

Frosh’s office said it began looking into unrefunded security deposits after it was referred the matter by the House Oversight and Reform Committee, which has conducted numerous probes of the team.

The team has been under intense scrutiny over its financial practices, as well as allegations of sexual harassment in its leadership organization.

Earlier this week, D.C. Attorney Karl Racine announced his office had filed a lawsuit alleging “egregious misconduct and illegal conduct” by the team over similar practices related to the refunding of season ticket-holders’ security deposits.

Racine’s office said the Commanders still have nearly $200,000 in unreturned security deposits, as of March.

Last week, Racine also filed a consumer protection lawsuit against the team and the NFL saying both organizations had “repeatedly lied to and deceived” D.C. consumers about their investigations into the team’s harassment and abuse allegations in order to cover them up and to continue “to rake in profits.”

Asked for comment about the settlement with Maryland, a spokesperson for the team referred the same statement sent Thursday saying the team did a review of deposits in 2014 and has since conducted an audit of finances and found no evidence of intentionally withholding ticket money or converted unclaimed funds into revenue.

The Associated Press contributed to this report. 

Here are the important 2023 NFL offseason dates fans should know

Important 2023 NFL offseason dates fans should know originally appeared on NBC Sports WashingtonThe NFL is currently in the thick of its offseason, but there are still plenty of key dates to circle before the 2023 season kicks off on September 7.Here are important offseason dates to know...2023 NFL Offseason Key DatesMarch 13-15: NFL teams are permitted to begin negotiating with prospective free agents, but no deals can be signed just yet.March 15: New league year begins at 4 p.m. Free agents are now permitted to sign contracts with clubs.March 26-29: Annual league meetings in PhoenixApril 3: Teams with new head coaches (Carolina, Denver, Houston, Indianapolis and Arizona) can begin offseason workout programsApril 17: Teams with returning head coaches can begin offseason workout programsApril 26-29: 2023 NFL Draft in Kansas City May 2: Deadline to exercise fifth-year options on first-round picks from the 2020 NFL DraftMay 5-8 or May 12-15: Teams can hold three-day rookie camps for draft picks and undrafted free agentsMay 22: First day of OTAs for select teams. Clubs are allowed to hold 10 total on-field practices, but no live contact is allowed.May 22-24: NFL spring league meetingsJune 6: Start of mandatory minicamp for select teams. Clubs are allowed to have three mandatory practices.July 17: Deadline for teams with franchise-tagged players to sign a long-term contract extension. Teams are not allowed to re-engage in negotiations with a franchise player after this date until the conclusion of the 2023 season.August 3-6: NFL kickoff weekend in Canton, OhioSeptember 7: Opening game of the 2023 NFL regular season
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