Corinne Chin and Lauren Frohne are video journalists at The Seattle Times. They wrote a piece for Better News on how the Times is using Slack to lower barriers, expose insensitivity, and allow conversations about cultural issues that can arise from their stories. Better News host Michael O’Connell talks to Chin about how newsrooms can use Slack to facilitate similar conversations.

The Better News podcast is a partnership between It’s All Journalism and the American Press Institute to a) showcase innovative/experimental ideas that emerge from the Knight-Lenfest Newsroom Initiative and b) to share replicable strategies and tactics that benefit the news industry as a whole. Sign up for the Better News newsletter to receive news about the latest resources, case studies, and insights. For more news about the It’s All Journalism podcast and future episodes of Better News, sign up for the weekly IAJ newsletter.