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#285 Journalism as a form of customer service

By pwenzel

Jennifer Brett, a multi-platform journalist and digital coach at the Atlanta Journal Constitution, talks with producer Michael O’Connell about how digital and real-time reporting can help refine a finished print article and how journalism relies on good customer service.

Emergency guide: What you should do to prepare for emergencies

By WTOP Staff
WASHINGTON — Do you know what you'd do if an emergency hits? What if you're at work, your spouse is stuck in traffic and your children are in school? There's no way to plan for every emergency, but you can make sure you're prepared for different scenarios, including making a plan for your family and building a kit of emergency supplies.
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