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Global Universities Use Digital Tools to Recruit International Students

Goggles, virtual reality, 3-D animation — these are some of the digital tools global universities are using to recruit increasingly tech-savvy prospective international students.

“Though I hadn’t come to Savannah before classes started, I felt like I knew the campus even more so after exploring it in virtual reality,” says Colombian national Nicolas Barrera Castaneda, an architecture major at Savannah College of Art and Design in Georgia. He received virtual reality goggles to explore the campus and says he got a good sense of what the university had to offer because of the technology.

[Here are four ways to narrow an international college search.]

To date, the school has distributed more than 25,000 sets of goggles worldwide to prospective and accepted students, says Laura Kennedy, associate vice president for admission at SCAD. Used with a smartphone, the goggles provide a 360-degree, real-life experience of the campus.

Channels for digital marketing “are being used increasingly to have very targeted efforts” among students in particular countries and fields, says Megan Brenn-White, managing director of The Brenn-White Group, a higher education consultancy firm. She says these methods are used “to spread word-of-mouth and to help convert prospects to applicants” and eventually to enrolled students.

A 2015 study by Uversity.com — a company that provided universities with a student-engagement platform and has since been acquired by TargetX — found that of the 800 newly enrolled international students from 88 countries who were surveyed, 95 percent owned a mobile smartphone. The study showed that these students used their mobile devices to view university websites, download school apps, access university social media, take virtual campus tours and submit their college applications.

These stats have not been lost on SCAD — President and Founder Paula Wallace says Snapchatting, FaceTiming and texting are “the new normal for rising generations.” She says augmented reality and virtual reality digital tools “are about meeting students where they are.”

This fall, the school welcomed “a larger than ever before” student body, Wallace says, which included students from 115 countries. Kennedy attributes the growth to a combination of these initiatives and other marketing and recruitment efforts.

[Explore how U.S. universities offer international students a taste of home.]

Researching U.K. and Canadian schools from Palestine, Marwa Afaneh relied heavily on global universities’ digital tools, particularly those that the University of British Columbia in Canada offered. She attended several of UBC’s live chats and virtual events to ask more in-depth questions about scholarships, financial aid, study permits that allow international students to stay in Canada, transfer credits and the basis on which the university revokes its offer.

Afaneh, who is now a media studies major, says the live responses she received from UBC were “one of the decision-makers to my university choice.” She says they made her feel that the university was not only strong academically, “but they also care about their students.”

Graeme Menzies, UBC director of recruitment marketing and prospective student engagement, says the school’s digital recruitment strategy also includes social media outreach, such as Twitter chats and Snapchat geofilters, which are location-based digital stickers on videos and photos. He says that in the previous recruitment cycle the university held 176 digital events, averaging two to three events per week and collectively engaging nearly 10,000 prospective students.

[Explore nine reasons to earn a bachelor’s degree overseas.]

Aston University in the U.K. similarly uses a variety of digital tools for both recruitment and conversion efforts. Yuliya Whittem, senior international officer at Aston, says these include live chats, webinars, Skype calls to and from students as well as virtual recruitment exhibitions organized by external providers and virtual open days.

She says some live chats are for students from a particular region, while others are focused on a specific degree program. They also tailor topics ranging from immigration advice to living and studying in the U.K. She says current students often participate in the chats, “which gives a more genuine student perception to the applicants or enquirers as the students can communicate with them in their own language.”

She says professors from the various schools of study typically use webinars, followed by question-and-answer sessions. During the webinars and live chats, Whittem says “students receive the answers almost instantly; they also make friends; they engage with academics and university staff even before they come to study here.”

Catherine Riggins, associate vice president of marketing and alumni relations at Royal Roads University in Canada, says the school is currently exploring the option of offering a virtual open house experience through Facebook Live for prospective students who can’t physically be on campus. Facebook Live could be used “for interviews with our alumni, current students, faculty, enrolment advisors or just film a lecture specific to what a prospective student might be interested in,” Riggins said via email.

At the National University of Singapore, R. Rajaram, director of the admissions office, says the school’s “comprehensive digital and social media strategy” includes daily live chats that are run each semester by student ambassadors who share information about NUS student life.

UBC also uses student ambassadors to help engage prospective students. As a senior UBC student ambassador, American student Mina Willett has given campus tours and participated in live chats and online recruitment sessions. She most recently did an Instagram takeover, where the university allowed her to host its prospective undergraduate Instagram account to help relay a student perspective to potential applicants.

She says the variety of digital tools used lets prospective students tailor how they want to learn about and engage with the university. “Looking into university is a big step,” says Willett. “I really appreciate the opportunity that these new digital tools allow us in providing new forums to connect.”

See the complete rankings of the Best Global Universities.

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Global Universities Use Digital Tools to Recruit International Students originally appeared on usnews.com

Don’t Settle for Student Loans to Pay for Online Education

Online college programs are becoming a more popular choice for prospective students, with one study finding that more than 6 million students enrolled in at least one online course in fall 2015. The popularity of these courses can be attributed in part to their flexibility with working adults' schedules, students' ability to progress more quickly through online programs and, oftentimes, cheaper tuition. [See 10 low-cost online bachelor's programs for out-of-state students.]Online degrees can be beneficial to many college students, but some studies have shown online learners complete their programs at lower rates than students at traditional brick-and-mortar campuses. Individuals with student loans but no degree comprise two-thirds of defaulted borrowers. Though these numbers are not encouraging, just like for traditional programs, there are ways to reduce how much you'll need to borrow for an online program to ensure you won't become one of these statistics. Don't just settle on borrowing student loans to cover the whole cost of your program and living expenses. Instead, start thinking about how to cut costs and cover your balance in different ways, such as the following. -- Grants and scholarships: Even though you are taking an online course, you can still apply and receive grants and scholarships. But your first step should be to complete the Free Application for Federal Student Aid, commonly referred to as the FAFSA, which will allow you to receive a Pell Grant if your expected family contribution is low enough. The EFC criteria and award amounts are adjusted annually, but the 2017-2018 academic year awards range from $606 to $5,920, which could significantly lower the amount you borrow annually. Your next step is to apply for scholarships. You can start by checking online scholarship search engines, such as the Salt Scholarship Search, College Board's BigFuture and Peterson's. But don't forget to take advantage of local organizations and your school's financial aid office. Both may offer scholarships that you can't find with a national scholarship search. [Review these 10 sites to kick off your scholarship search.]For instance, organizations like the Elks Club, Knights of Columbus or the Rotary Club typically offer scholarships annually to local students. Just because you're going to school online doesn't mean you're ineligible. Visit your local library for scholarship listings, and ask around town. You might be surprised how many local organizations offer scholarships. While these scholarships typically aren't large, every little bit counts. Each dollar you receive in a scholarship is a dollar you don't have to borrow and pay interest on. -- Work-study: Another option for online students may be work-study awards. Not all students enrolled in online programs are eligible, but students at some schools -- including, for example, SUNY Empire State College and Liberty University -- are. Work-study awards are not given upfront like scholarships and grants. In most cases, they are an offer to earn up to the awarded amount if you secure an eligible work-study job. While there is a misconception that all work-study jobs must be on campus, students can work for off-campus, nonprofit or public employers as long as the work is in the public's interest. You may be able to work for a for-profit employer if the job is relevant to your course of study. No matter who the outside employer is, it will need to have an established agreement with your college for you to receive work-study funds. Remember, to be eligible for federal financial aid, you must be enrolled and pursuing a degree or certificate. If you're not working toward a credential, Pell Grants and work-study won't be option, but you may still be able to take advantage of private scholarships -- just be sure to read the eligibility criteria carefully. [Explore what to know about financial aid in online programs.]-- Pay as you go: One of the great benefits to enrolling online is the flexible schedule, which can allow you to complete your college coursework around your responsibilities. But prospective students often overlook using their part- or full-time job earnings as an option for paying for college. Almost 80 percent of college students in 2015 worked at least part time while attending classes, according to the National Center for Education Statistics. By budgeting and thinking strategically about your college costs, you can likely reduce your dependence on student loans by paying a portion out of pocket. Many -- but not all -- online programs are less expensive than traditional programs and often have shorter payment periods. Six, eight or 10 weeks are common course durations. Because of the frequency of payments in an online setting, you may be well-placed to pay as you go and possibly avoid borrowing altogether. Attending college online and avoiding student loans may be challenging, but if you are willing to put in the effort, you can limit the amount you need to borrow. More from U.S. News Q&A: Understanding Student Loan Discharge Eligibility Student Loan Refinancing Isn't Right for All Borrowers
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